FAQ's

HOW DO I PLACE AN ORDER?

Once you have selected your items, simply click on ‘add to cart’, then on your shopping cart. You are then able to see all the items you have selected to purchase, then proceed to checkout with your credit card, billing and shipping details.

WHAT ARE MY PAYMENT OPTIONS?

We accept payment via Stripe, Visa, American Express and Mastercard.

WILL MY PAYMENT BE SECURE?

Our site is as secure as we can possibly make it. Stripe takes security seriously using industry-leading technology such as SSL to keep your information safe.

ARE MY PERSONAL DETAILS SAFE?

Your privacy and security is important to us. Personal information you provide Tropicaleo with while creating or updating an account and at the checkout, such as name, address, telephone number, email address, billing address and shipping address information are maintained in private files for the use of Tropicaleo only. Email addresses collected by us are only for internal use. We respect your privacy and will not give your email address to any other company or third party unless required by law or if you breach our Terms of Service.

WHICH COUNTRIES DO YOU SHIP TO?

We currently are shipping to the US and Caribbean. If you do live outside the U.S feel free to send and message via our contact page.

HOW DO I CONTACT TROPICALEO?

Please email us at contact@shoptropicaleo with any concerns or feedback. Simply fill in your details, and we will answer your queries as swiftly as possible.